Customer Services
Any questions or concerns
Any questions or concerns regarding the products we advertise on this site can be directed to our customer service department. Customer service can also answer any questions you may have concerning our policies and ordering information.
Telephone: (323) 233-4726
Fax: (323) 232-3302
Email: info@cesrhiphop.com
Any questions or concerns regarding technical issues can be directed to webmaster@cesrhiphop.com.
Business Hours of Operation
Our business hours are Monday thru Friday, 10:00 am to 7:00 pm, Saturday and Sunday, 11:00 am to 5:00 pm Pacific Standard Time. We are not open to the public. If you are calling during these hours and cannot reach an associate, we are assisting other online or telephone customers, so please leave a short but detailed message so that we may call you back,. Please speak clearly to include your full name, phone number and the nature of your call. If calling after business hours, your call will be returned promptly on the next business day.
Locating Orders Not Received
To locate the status of an order not received please contact us at info@cesrhiphop.com. All requests for the status of an order must have full name, telephone number, order number and the date your order was placed.